Electronic Prescribing (EPS)

What does this mean for you?

Your GP will send your repeat or Acute prescriptions electronically to a pharmacy of your choice. When you register with the practice we ask if you to nominate a pharmacy for all future prescribing. Please also note, you can change your nominated pharmacy at any time by contacting our reception team

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

If you are unhappy with your experience of nomination

You can complain to the pharmacy, dispensing appliance contractor (DAC) or GP practice. You can also complain to NHS England or their local NHS Clinical Commissioning Group (CCG) if your complaint cannot be resolvedwww.england.nhs.uk/contact-us/complaint/

For more information visit www.hscic.gov.uk/epspatients your pharmacy or GP practice.