You and Your General Practice (YYGP) has been developed by NHS England to help patients understand what to expect from their general practice and how they can get the best from their GP team.
This guide is a great way to understand what you can expect from us and how you can get the most from the NHS, it has lots of helpful information, including:
- What happens when you contact your practice to request an appointment.
- Who might help you.
- How to find and use online services.
- The best way to get help when the practice is closed.
- How to give feedback or raise concerns.
This guide explains how things work in a clear and simple way, using everyday language. It’s a great resource, full of useful tips for all NHS patients.
Working Together for a Healthier You
This guide also helps to explain how we can work together as a team. The NHS is here for everyone, and by understanding how our services work, you can help us help you.
We are always here to support you and want you to feel confident in getting the care you need.
You can read the full guides on the NHS England websites below:
www.england.nhs.uk/long-read/you-and-your-general-practice-english
www.england.nhs.uk/long-read/practice-guidelines-you-and-your-general-practice