Access to medical records
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Cervical Screening
Cervical screening (a smear test) is a test to check the health of the cervix and help prevent cervical cancer. It’s offered to women and people with a cervix aged ... [continue] Cervical Screening
Find NHS services near you
Are you in need of a local dentist, optician, or a pharmacy? Find an NHS service easily by entering your postcode in the NHS service locator widget on this page.
Find your NHS number
Your NHS number is a 10 digit number, like 485 777 3456. It is on any letter you receive from the NHS. You do not need to know your NHS ... [continue] Find your NHS number
My Planned Care
Helpful information and guidance for patients waiting for a hospital consultation, treatment or surgery. My Planned Care gives you advice and support while you wait and helps you to prepare for ... [continue] My Planned Care
Named GP
All patients at Kidsgrove Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
NHS App
NHS App is a simple and secure way to access a range of NHS services on your smartphone, tablet or computer. You can use the NHS app to: Get your ... [continue] NHS App
NHS Health A to Z
Look up information about different conditions and treatments using the NHS Health A-Z widget on this page.
NHS Live Well
Please use the NHS widget on this page for information and advice on healthy living.
Non-NHS services
The NHS does not pay for some of the services we provide. These include private sick notes, insurance forms, holiday cancellation forms, medical reports, fitness to travel certificates, private prescriptions, ... [continue] Non-NHS services
Online services
Patient Access You can request an appointment or repeat prescription online. The online service is protected by the highest security and your details cannot be accessed by other people, providing ... [continue] Online services
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Proxy Access
Giving another person access to your GP online services Did you know that you can choose to give another person access to your GP online services on your behalf? You ... [continue] Proxy Access
Sick notes
When do you need a Sick Note? You only need a doctor’s note if you are unable to work and are ill for longer than seven calendar days. You must ... [continue] Sick notes
Sleepstation
Do you have problems with your sleep? Sleepstation is a clinically validated sleep improvement programme that’s free to access for NHS patients in this area. Their expert sleep team provide ... [continue] Sleepstation
Social prescribers
Social Prescribers are link workers that have access to a wide range of local agencies, best suited to help with your overall health and wellbeing. In this PCN you might ... [continue] Social prescribers
Test results
Our telephones are very busy in the early morning. Please call for for test results (eg blood, urine, x-ray) after 11am each day. Alternatively, you can use Patient Access Online ... [continue] Test results
Updating your contact details
If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your contact details
Health & Care Video Library
There are lots of information and advice videos in the Health and Care Video library funded by the NHS. The videos are reviewed regularly by NHS clinicians to ensure they ... [continue] Health & Care Video Library
Self care
Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home? By treating yourself at home you could save a ... [continue] Self care
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Date published: 5th February, 2021
Date last updated: 22nd August, 2023
