Telephone: 01782 831101
(Lines open from 08:00am)

Part of Newcastle North PCN

Repeat prescriptions

Request a repeat prescription

You can request a repeat prescription by either:

Your prescription will be ready for collection 48 hours later.

We like to ensure that patients with ongoing conditions are monitored regularly. If you are due for a review you may be asked to make an appointment.

You need to register to use our online repeat prescription ordering service. Please speak to one of our receptionists.

Medication Queries

Any medication queries must be taken up with the surgery itself. You can do this by calling the surgery on 01782 831101 and speaking to surgery staff. Alternatively, if you feel it would be better discussed in person, we welcome patients to bring medication queries to reception where you can speak to the relevant member of staff.

Nominating a pharmacy

You can nominate a pharmacy using your NHS account, NHS App or Patient Access. This allows your prescription to get sent electronically straight to the pharmacy, so it means no more collecting paper prescriptions from your GP. Your pharmacy will handle them until you change or cancel the nomination.

Local Pharmacies

You can use the NHS find a pharmacy search to find the closest pharmacies to your postcode. If you would like to change your chosen pharmacy, please call the surgery or use the NHS App to do so.

Pharmacists can suggest treatments that do not need a prescription for a range of conditions.

Most pharmacies can also offer prescription medicine for some conditions, without you needing to see a GP or make an appointment. This is called Pharmacy First.

Conditions they can offer prescription medicine for are:

  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • earache (aged 1 to 17 years)
  • sore throat (aged 5 years and over)
  • sinusitis (aged 12 years and over)
  • urinary tract infections (UTIs) (women aged 16 to 64 years)
  • shingles (aged 18 years and over)

If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.

NHS prescription charges and exemptions

Go to the NHS website for the latest prescription charges and exemption criteria.

Date published: 8th October, 2014
Date last updated: 14th March, 2025